PRIVACY POLICY Psychwrite – Healthcare Marketing Agency https://psychwrite.co.uk Last updated: June 2026
1. Introduction
Psychwrite (“we”, “us”, or “our”) is a healthcare marketing agency based in the United Kingdom. We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect personal data obtained through our website at https://psychwrite.co.uk, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Please read this policy carefully. By using our website or services, you acknowledge that you have read and understood this Privacy Policy. If you have any questions, please contact us using the details in Section 13.
2. Who We Are – Data Controller
Psychwrite is the data controller for personal data collected through this website. We are responsible for deciding how and why your personal data is used.
- Organisation: Psychwrite
- Website: https://psychwrite.co.uk
- Nature of Business: Healthcare Marketing Agency
- Country of Operation: United Kingdom
3. What Personal Data We Collect
Depending on how you interact with our website, we may collect the following:
3.1 Data You Provide Directly
- Name and display name
- Email address
- Website URL (if provided when commenting)
- Content of comments or messages submitted through the site
- Profile information, if you register for an account
3.2 Data Collected Automatically
- IP address
- Browser type and version (user agent string)
- Pages visited and time spent on the site
- Referring website or source
- Operating system information
- Cookies and session data (see Section 6)
3.3 Data from Third Parties We may receive limited data about you from third-party services such as spam detection tools or comment management services. See Section 8 for further detail.
4. Legal Basis for Processing Your Data
We process your personal data only where we have a valid legal basis under UK GDPR:
- Legitimate Interests – for spam detection, website security, and analytics, where these do not override your rights
- Consent – where you have actively opted in, for example by choosing to save your details in cookies when commenting
- Contract Performance – where processing is necessary to fulfil a service agreement with you
- Legal Obligation – where we are required to retain or process data to comply with applicable law
5. How We Use Your Personal Data
We use the personal data we collect to:
- Allow you to leave and manage comments on our website
- Detect and prevent spam, fraud, and abuse
- Administer user accounts and provide access to restricted areas
- Send communications you have opted into (e.g. newsletters or updates)
- Improve our website content, performance, and user experience
- Comply with legal obligations
- Respond to enquiries or complaints you submit to us
- Analyse website traffic using anonymised or aggregated data
6. Cookies and Tracking Technologies
Our website uses cookies — small text files stored on your device — to improve your experience and help us understand how the site is used.
6.1 Comment Cookies If you leave a comment and opt in, we save your name, email address, and website URL in cookies so you do not need to re-enter them next time. These cookies last for one year.
6.2 Session and Login Cookies When you visit our login page, a temporary cookie is set to check whether your browser accepts cookies. This contains no personal data and is deleted when you close your browser.
If you log into an account, cookies are set to maintain your session and display preferences. Login cookies last for two days; display preference cookies last for one year. Selecting “Remember Me” extends your login to two weeks. Logging out removes all login cookies.
6.3 Editorial Cookies When you publish or edit a page or post, a cookie stores the ID of that content. It contains no personal data and expires after one day.
6.4 Third-Party Cookies Embedded content on our pages (such as videos or social media widgets) may set cookies from third-party platforms. We do not control these. Please review the privacy policies of the relevant third parties.
6.5 Managing Cookies You can control and delete cookies through your browser settings. Disabling certain cookies may affect the functionality of this website. For more information, visit www.allaboutcookies.org.
7. Embedded Content from Other Websites
Articles and pages on this site may include embedded content such as videos, images, or social media feeds hosted on external platforms. Embedded content behaves in exactly the same way as if you had visited those third-party websites directly. Those sites may collect data about you, set cookies, and monitor your interaction with that content — including linking it to your account if you are logged in.
We recommend reviewing the privacy policies of any third-party platforms whose content you interact with on our site.
8. Third-Party Services and Data Sharing
8.1 Gravatar An anonymised hash of your email address may be shared with Gravatar (operated by Automattic) to display a profile picture alongside your comment. Gravatar’s privacy policy is available at: https://automattic.com/privacy/.
8.2 Spam Detection Visitor comments may be checked using an automated spam detection service, which may process comment content, IP addresses, and browser information.
8.3 Analytics We may use analytics tools to understand how visitors use our website. Data collected for this purpose is anonymised or aggregated where possible and is not used to personally identify individual users.
8.4 Legal Disclosures We may disclose your personal data to third parties where required by law, or where necessary to protect our legal rights, investigate fraud, or comply with a court order or legal process.
We do not sell, rent, or trade your personal data to any third party for commercial purposes.
9. How Long We Retain Your Data
- Comments and associated metadata are retained indefinitely to allow automatic recognition and approval of follow-up comments
- Registered user account information is retained for as long as the account is active, or until deletion is requested
- Website usage and analytics data is typically retained for up to 12 months
- Cookie data is retained according to individual cookie expiry periods as described in Section 6
Where we have no ongoing legitimate need to process your data, we will delete or anonymise it.
10. Your Rights Under UK GDPR
Under UK data protection law, you have the following rights:
- Right of Access – to request a copy of the personal data we hold about you
- Right to Rectification – to request correction of inaccurate or incomplete data
- Right to Erasure – to request deletion of your personal data, subject to legal exceptions
- Right to Restrict Processing – to request that we limit how we use your data
- Right to Data Portability – to receive your data in a commonly used, machine-readable format
- Right to Object – to object to processing based on legitimate interests or direct marketing
- Right to Withdraw Consent – where processing is based on consent, you may withdraw it at any time
To exercise any of these rights, please contact us as described in Section 13. We will respond within one calendar month. If you are unsatisfied with our response, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at https://ico.org.uk.
11. Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These include:
- Secure HTTPS connections on our website
- Access controls limiting who can view personal data
- Regular review of our data handling practices
- Use of reputable third-party services with their own security standards
No method of transmission over the internet is completely secure. In the event of a data breach, we are committed to notifying you and the relevant authorities where required by law.
12. International Data Transfers
Some third-party services we use may process your data outside the United Kingdom or European Economic Area (EEA). Where this occurs, we ensure appropriate safeguards are in place — such as UK adequacy regulations or standard contractual clauses — to protect your data in accordance with UK GDPR.
13. Contact Us
If you have questions about this Privacy Policy, wish to exercise your data rights, or have a concern about how your personal data is handled, please contact us:
- Organisation: Psychwrite
- Website: https://psychwrite.co.uk
We aim to respond to all requests within 30 days of receipt.
14. Changes to This Privacy Policy
We may update this policy from time to time to reflect changes in law, our practices, or the services we offer. The date of the most recent update is shown at the top of this document. We encourage you to review this policy periodically.
This policy was prepared in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.